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Shipping and UPS Information

Shipping and Handling Charges—USA



Bare Root Peonies and Daylilies
 
  1-3 Plants Over 3 Plants
Regular UPS $13.00 $2.25 ea. Additional
Alaska Call/email for estimate.
 
Containers
 
  1-3 Plants Over 3 Plants
Regular UPS $25.00 $4.50 ea. Additional
Alaska Call/email for estimate.

NOTES:
Herbaceous Peonies are harvested and shipped bare root in the fall.
We do not ship to Hawaii. Please call or email for an estimate for shipping to Alaska.


USA Customers

We do our best to accommodate the preferred shipping dates for your plant zones. To ensure timely and proper delivery, we do request 1-2 week notice to prepare an order for shipping. Orders do not ship on the same day that the order is placed. All credit cards are processed 1-2 weeks prior to delivery. If you prefer a specific shipping time or a time not to receive your shipment, please notify us at the time your order is placed.

Our shipping season begins in spring appropriate to your plant zone. We continue to ship plants throughout the spring and summer months. However, we do reserve the right to delay shipment of plants due to extreme weather conditions, especially in summer months. Please note herbaceous Peonies are only harvested and shipped in fall. Please refer to the spring and fall shipping schedule for approximate beginning shipping dates for your plant zone.

All orders are shipped standard ground via United Parcel Service or Spee-Dee delivery. At your request, you may upgrade your delivery services. Please refer to the delivery chart for container and bare root shipments. U.P.S. and Spee Dee Delivery require full name and street number and address. Unfortunately, plant material will not deliver to a post office box.  Any additional information that will facilitate delivery will be helpful.

For expedited UPS Services (3-Day Select) a quote can be provided prior to shipment, at your request. Please contact our office at 1-608-883-2356 or info@songsparrow.com.

We are unable to ship our products to Hawaii, Puerto Rico, or the Virgin Islands.


All Foreign Customers

We ship worldwide. Two weeks prior to your scheduled ship date, you will receive a brokerage quote, provided by a reputable brokerage service, for freight delivery charges for your plant order. Your freight quote is valid for 30 days. Please review the freight delivery charges and forward your approval to Song Sparrow Farm. Your approved freight charges will then be added to your order. At your request, for an additional cost, the brokerage company can supply insurance coverage for your cargo against damage, loss, fire, war or seizure. If you do not notify Song Sparrow of this addition, we will assume that you do not want this additional coverage on your shipment. Pending your approval, Song Sparrow will proceed with your order for delivery. Effective 2012-All freight delivery charges are directly payable to Song Sparrow Farm and now included in the total cost of your plant order. All other fees associated with destination charges, duties, taxes and VAT are still the customer's responsibility payable directly to the broker at the time of receipt. Song Sparrow is unable to make any modifications to your order once the Phytosanitary Certificate is applied for. If a Permit to Import is required from your country, the customer is required to supply Song Sparrow with this original documentation prior to shipping. All funds paid to Klehm's Song Sparrow must be in U.S. dollars prior to harvest. Song Sparrow will bill you for the following charges at the time of shipping: the cost of your order, a 5% boxing fee with a minimum of $10.00, and the cost of a Phytosanitary Certificate, $100.00, which we will provide and freight delivery charges, pending your approval. Payment by wire transfer will include an automatic U.S. $50.00 wire transfer fee. At your request, bank information can be forwarded. You will receive notification from Song Sparrow once your shipment has left our facility.

Another delivery option: United Parcel Services, U.P.S., is currently available for foreign deliveries. Please contact us for more information regarding foreign shipments into your country. Two weeks prior to your scheduled ship date, you will receive from Song Sparrow, a quote from U.P.S. for approximate delivery charges. The approximate cost of shipping must be charged to your order prior to delivery, which was previously calculated based upon approximate box weight and count. This may be subject to change at the time of delivery. U.P.S. will notify you of all customs clearance, duties and taxes, which are solely your responsibility. If over payment or under payment exceeds $10.00, notification will be sent of an additional debit or credit. Song Sparrow does charge a $15.00 processing fee which will be added to your invoice. If you are a business and have an open account with U.P.S., please provide your U.P.S. account number and this service may be credited to your account prior to shipment. Please review your quote. Pending your approval we will proceed with your order.

ALL FOREIGN ORDERS ARE SHIPPED WHEN DORMANT, EARLY SPRING OR LATE FALL, BARE ROOT WITHOUT EXCEPTION.

Revised 2012


2017 Beginning Shipping Dates


Spring/Summer
Shipments
Fall Herbaceous
Peony Shipments
USDA Zone Begins the week of USDA Zone Begins the week of
zone 10 March 13 zone 10 October 16 
zone 9 March 13 zone 9 October 16 
zone 8 March 13 zone 8 October 16 
zone 7 March 20, March 27 zone 7 October 9 
zone 6 April 3, April 10 zone 6 October 2 
zone 5 April 17, April 24, May 1  zone 5 September 18, September 25 
zone 4 May 8, May 15 zone 4 September 4, September 11 
zone 3 May 22 zone 3 August 28 

Visit Us! 2017 Open House and Pick-Up Days

Spring Pick-Up Dates

Thursday, May 4 and Friday, 5, 2017 from 1-5pm
Orders for pick up must be placed by May 1, 2017. Our greenhouses are not open on these days.

Summer Greenhouse Tour and Pick-Up Date

Saturday, May 20, 2017 from 8-Noon
Orders for pick up must be placed by May 15, 2017. Our greenhouses will be open for you to shop this day. We recommend placing an advance order to reserve your "must haves," you can add to it that morning as you shop.

Fall Pick-Up Dates

Thursday, September 28 and Friday, 29, 2017 from 1-5pm
Orders for pick up must be placed by September 15, 2017. NEW: Herbaceous peonies can now be preordered for fall pickup. Our greenhouses are not open on these days.

We are located in southeast Wisconsin at 13101 East Rye Road in Avalon:



Please note:

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